NLG refers to Natural Language Generation. To perform NLG, various techniques can be used and as you can guess, Deep Learning is becoming the norm these days for NLG as well. Let’s call it “Deep NLG” !. Deep NLG is currently transforming the conversational AI space. …

Highlights — Cognius.ai signs partnership agreement with Inter-Active Group as its first UK partner Inter-Active Group will promote, market, and support the Sofia Platform to its extensive customer and partner eco-system This partnership paves the way for Cognius.ai to significantly expand its channel network Cognius.ai is pleased to announce that it has…

Overview Conversational AI is changing the way people interact with digital experiences. It’s not just about chatbots and voice assistants — it’s a shift in how we think about digital interactions that have been around for a while, but which are now becoming more prominent as Conversational AI takes hold. In…

If you are a developer who has some experience in developing chatbot use cases, I believe this blog post will resonate well with you. Implementing conversational automation is not just “training a chatbot” with data ! But I have seen many people try to highlight this aspect a little too…

Are you planning to use Conversational AI for your enterprise? You are not alone to do so as there are many enterprises trying to explore the choice of moving on from simple customer support to agile and responsive operations designed to provide a superior customer experience. To get the most out of your investment, it is very important to understand…

Background We implemented this use case for a University in the United States where one college was struggling to handle queries from prospective students while filtering out prospective leads who are likely to enroll in the College. …

While chatbots have gained a bad reputation over the past few years, it seems like Voice AI is the next big promise in conversational AI. As a tech lover, you might ask yourself, is it the same as a voice enabled chatbot? Well, you might be technically correct to some…

Conversational AI systems have been around for several decades. We usually recognize them as chatbots. Nowadays, the word “chatbot” has been overused and it is losing its meaning as a productivity tool. But, chatbots or conversational AI in general has the potential to be one of the most revolutionary productivity…

(WhatsApp Channel) This use case was implemented for an Indian campaign management company. One of their main businesses is to collect the requirements of apartments in a housing complex for different kinds of services and map these requirements to the right service provider. …